The following provides details about our Privacy Policy.
We take your privacy very seriously.
Note: This policy only applies to the digital-word.com website and not to any companies, individuals, organisations or other websites to which there might be links.
How Do We Collect Information About You and How Is It Used?
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You may provide personal information when communicating with us.
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You may order a product or a service and give your name, email address, delivery address, credit or debit card number and expiry date so that the order can be processed and your products (or services where appropriate) delivered to you. Sometimes you may be asked for your telephone number.
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If you enter a competition or promotion we will ask for your name, and email address.
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It may be that some of the personal information you give us is sensitive personal data within the meaning of the Data Protection Act, 1998. Any such information ("sensitive information") will only be dealt with as described below.
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It may be that you provide to us details of credit or debit cards or bank accounts in order to make payments to us. Any such information ("confidential financial information") will be dealt with as described below.
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We may use personal information collected about you to personalise your visits to our web site and recommend goods or services to you. We also use the information to help us develop the design and layout of our web site to ensure that our sites are as useful and enjoyable as possible.
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We may use personal information collected about you to let you know about functionality changes to our web site or changes to our terms and conditions of use.
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Your personal information will not be sold, traded or licensed to third parties under any circumstances.
Traffic Data
We may provide aggregate statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.
Other Disclosures
We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.
How Do We Protect Your Information?
When you review your sensitive information or order products, our system offers the use of a secure server. The secure server software encrypts the information that you input before it is transmitted to us. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with the Data Protection Act, 1998. This means that sometimes we may ask you for proof of identity before disclosing any personal information to you.
Cookies
A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting this site our computer server will recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our web site, including purchasing items.
Customer Feedback and Complaints
We welcome your questions and comments about privacy issues and the design of our web site. Should you have such comments, please send an e-mail to: customer.desk [at] digital-word.com
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